At Sofia's Blooms, we strive to provide our customers with unique and stylish dresses and two-piece outfits that are made to order. We want you to be completely satisfied with your purchase, so it's important to understand our policies before making a purchase.

Returns/ Refunds

Please note that returns or refunds are not accepted for our products. Since each item is made to order and customized according to your preferences, we are unable to accept returns or offer refunds unless there is an issue such as damage with your order. We highly recommend checking our sizing chart before making a purchase to ensure the perfect fit.

Sizing Chart

Before placing an order, we encourage you to carefully review our sizing chart. Our sizing chart provides detailed measurements for each size to help you choose the right fit. Please bare in mind that each style has a different sizing chart according to the designers. By referring to the sizing chart, you can avoid any potential sizing issues and make an informed decision.

Contact Us

If your item arrives damaged, please contact us within 14 days of receiving your order. We understand that accidents can happen during shipping, or that things may be missed during quality control. We strive to make every item perfect but understand we are only human and errors can occur.  Please provide us with clear photos of the damaged item and we will work with you to find a suitable solution, we always want to make sure our customers are happy!

Made to Order

All of our items are made to order, which means that each piece is carefully crafted according to your specifications. This allows us to offer you a truly one-of-a-kind garment that reflects your individuality. However, please keep in mind that the customization process may take some time. We appreciate your patience and assure you that the end result will be worth the wait. You can check our current turnaround time on the banner at the top of our home page.

Thank you for choosing Sofia's Blooms for your unique and personalized clothing needs. If you have any further questions or concerns, please don't hesitate to contact us. We are here to assist you and ensure that your shopping experience with us is exceptional.